Level 4 ~ Covid-19
We are an essential service and are available and
on call 24 hrs everyday for your family. We are in the office and
working but the door is locked or working from home in Level 4.
We are still here for your family if you need us. Please call us and we can guide you on what can be done for your family.
During Level 4 no funerals are allowed.
No body can gather and attend a funeral or tangihanga
We know that life continues to carry on outside of this Covid-19 situation
and death is part of life so we continue to work for your families
as best we can within these restrictions.
We follow all the advice and systems put in place by the New Zealand Medical/Health Authorities.
Your health and the health of our staff is our top priority!
Rest assured that we are fully trained in how to handle and prepare the deceased.
We understand the dangers and will take every care with the deceased, your families and our staff.
We ask that you would inform us if you have any concerns or even suspect that the deceased or
one of your family has been in contact with potentially infected people.
At our facility we already follow best hygiene practice but have increased cleaning with hospital-level disinfectants, just to be extra safe.
How coronavirus spreads
Coronavirus is most likely spread from person to person through:
1) Direct close contact with a person while they’re infectious
2) Contact with droplets of bodily fluids when an infected person coughs or sneezes
3) Contact with an object/surface (with viral particles) and then touching your mouth, eyes or nose.
Links to useful trustworthy sites and information sheets
COVID-19: Deaths, funerals and tangihanga guidelines for Funeral Directors
New Zealand Ministry of Health Covid 19 Information
WHO – Current information on the Coronavirus
NZ Government Covid 19 Advice page
Info Sheet – What is Covid 19
Info Sheet – How Covid 19 Spreads
Info Sheet – Children and Covid 19
Info Sheet – Looking after Mental Wellbeing
News and media updates
What to do if you may have been exposed
Dedicated Healthline 0800 number for COVID-19 health advice and information
It is free and available 24 hours a day, 7 days a week.
For the latest information
As things can change rapidly, the Ministry of Health has a Q&A page which is updated regularly with the latest information.